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The Professional Standards Bureau

The Professional Standards Bureau (“PSB”) is inclusive of the Training Division and Ethics and Integrity Unit. The Citizen’s Police Academy is administered by the PSB. Captain Ronald Smith serves as the bureau commander.

Training Division

The Training Division is charged with managing the professional development and education of all department employees. This division also acts as the department's quartermaster in the management and distribution of uniforms and equipment assigned to personnel. The Policy and procedures manual for the department is also drafted, organized and promulgated by the Training Division.

Sworn personnel are regularly trained in topic areas as mandated in the Police Officer Recertification Program established by the Police Officers Standards and Training Council (“POSTC”) and Connecticut General Statutes (“CGS”). These topics include legal update, firearms, gang-related violence, missing persons, eyewitness identification, managing the mentally ill, electronic defense weapons, allegations of police misconduct, crimes motivated by bigotry or bias, domestic violence, rape crisis, child abuse, suicide intervention and juvenile matters. Our training curriculum far exceeds the minimum training requirements of the recertification program on an annual basis than is required by POSTC and the CGS.

The department provides additional, specialized training to personnel in topics such as, but not limited to, electronic control weapons; trauma-informed sexual assault investigation; body-worn recording equipment; fair and impartial policing, defensive tactics, basic, intermediate and advanced crime scene processing; DUI; motor vehicle accident reconstruction; narcotics and vice investigations; emergency medical dispatch (EMD); de-escalation tactics; computer crimes; basic, intermediate and advanced interview and interrogation; and Special Weapons and Tactics (SWAT).

Sergeant Brent Zuscin coordinates the activities of the Training Division and is assisted in this capacity by Officer Sara Redding.

Ethics and Integrity Unit

The primary function of the Ethics and Integrity Unit is to investigate complaints alleging abuse of authority, corruption, criminality, poor or slow service, or other misconduct or malfeasance on the part of law enforcement department personnel. The department responds to allegations of misconduct or malfeasance against its employees consistent with department policy and fairly and impartially investigates all complaints or allegations of such conduct to determine their validity. The Department imposes any disciplinary or non-disciplinary corrective actions that may be warranted in a timely manner.

The Department accepts and documents all complaints against any employee regardless of whether the filed complaint is in writing, verbal, in person, by mail, by telephone (or TDD), by facsimile, electronic, or anonymous.

The Ethics and Integrity Unit manages the recruitment process and conducts pre-employment background investigations for applicants to fill vacant department positions.

This unit also engages in a quality control function that includes the random selection of case incidents on a department-wide basis that involves, among other things, an arrest(s), the seizure of evidence or the use of force. These reviews include radio and telephone communications, written reports and statements, as well as evidence seized to ensure accuracy and compliance with department rules, regulations, and policies. These reviews focus on ensuring that personnel have complied with accepted law enforcement practices and constitutional provisions, specifically in the areas of search and seizure and use of force.

Sergeant John Sullivan is the supervisor of this unit and can be reached at (203) 230-4074 or

Citizen's Police Academy

The department sponsors a Citizen's Police Academy which is held biannually in the Spring and Fall that is structured and intended to educate and teach members of the community about police practices and procedures, department make-up and functions, and day-to-day operations. We believe that informed and educated stakeholders are more supportive of their police officers, and also more influential within their own neighborhoods and communities.

Increased community rapport, trust, and fellowship with department personnel are additional benefits that realized from this endeavor. Academy classes are held once a week for 12 weeks where classroom instruction is provided on police-related topics such as:

  • Digital Forensics/Internet Crimes
  • Ethics and Integrity/Public Information Officer
  • Police Technology
  • Drug and Gang Investigations
  • Crime Prevention
  • Patrol Procedures
  • Motor vehicle stops
  • Major crimes/ fraud investigations
  • Criminal Justice Procedures
  • Crime scene investigations
  • K-9 Unit Procedures
  • Cultural awareness/ hate bias
  • Use of Force
  • Traffic and DUI investigations

The next scheduled session will be held in the Spring of 2018.

Requirements to Apply:

  • Age: 21 years of age
  • Hamden resident/Hamden business owner/Hamden College Student
  • Submit Application by March 16, 2018.  Click here to download an application.
  • Applicants will not be considered if they have been convicted of a felony, class A or class B misdemeanor. Background investigations will be conducted. The class is limited to 25 participants.


For more information about the Hamden Citizen's Police Academy contact

Captain Ron Smith (203) 230-4029 rsmith@hamdenpd.comSergeant Brent Zuscin(203)

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